FAQs
Tucker and Bloom designs aim to organize people with a need to look professional while providing an alternative to the norm. Our products are produced from materials that meet with our high expectations for quality, durability and aesthetics. Tucker & Bloom is a domestically made brand that uses material components sourced from around the world. All bags and accessories are made in small batches, using traditional European craftsman techniques.
Some items are available for quick ship, others are made to order in our Nashville TN factory. Custom bag orders typically take 1-2 weeks. Records and other ready made items typically ship same or next day.
Warranty / Returns & Exchanges
Tucker-Bloom Warranty
Tucker-Bloom products are made to ensure satisfaction and service during the natural life of the product. It warrants to the original purchaser that its products will be free from defects in material and workmanship for a period of a lifetime from the date of the purchase. Under no circumstances will the warranty be assumable if the product is sold. This warranty does not cover damage resulting from product misuse, product neglect, product abuse, product tampering, product alterations and unauthorized product repairs. Furthermore, this warranty does not cover any consequential damage to a person or property other than the product purchased.
This guarantee will begin from the date the product is received and will only run for the same model originally purchased. To apply for this benefit you should contact Tucker-Bloom Customer Care Department. Just send an e-mail to customercare@Tucker-Bloom.com to become acquainted with the specific details. The Tucker & Bloom product purchase must be legitimated by an order number and an invoice.
Distribution
UK: Juno Records
Germany: HHV